A spokesperson added: âThe number of calls we are receiving is unprecedented. Luckily, you have another option â sell your holiday to another person and get your refund that way. Take a look at some of the lovely things they've had to say about their trips over on our Real Reviews of our Real Package Holidays⢠page. Sister company Jet2holidays offers ABTA and ATOL protected package holidays with accommodation, transfers and Jet2.com flights to 47 city and sun destinations. {{ errors.first('shortlist-menu-forgotten-password-email') }}. You can do this by logging in to Manage My Booking and filling out this form. Please note, we're currently experiencing a lot of enquiries right now and it may take us longer than usual to respond. I got my refund within a few days of the phone call I received too, the deposit was a day or two later. Reply. Contact Jet2 directly in writing and request to transfer your holiday in the name of another person. RYANAIR, easyJet, British Airways and Jet2 customers are among thousands of airline passengers who are still waiting for refunds for flights cancelled ⦠Don’t just take our word for it – we have the trophies to prove it! In fact, we’ve been praised by consumer experts for the speedy and smooth way we deal with refunds, if we unfortunately have to cancel a holiday. Jet2 MUST pay under Euro Law. You will be responsible for paying the name change fee per person which is outlined in the table above. Two options to be precise - you can consider changing the name on your booking to someone else who can travel in your place or you can change the dates of travel. And Jet2.com was ranked fifth in the list of the Top 10 Airlines in the World. Guest : Our Jet2 holiday was cancelled and we had an email saying our refund would be paid to the card that made the payments. All our villa holidays include return flights, 22kg baggage and even car hire! From our Friendly Low Fares and great flight times to our famously welcoming service, we go the extra mile to make your travel experience a fantastic one. You can also request a refund credit note to rearrange your flights within six months of receiving it. 19 March 2020 at 9:43AM in Coronavirus Travel Help & Info. If you've been affected by these programme changes, we'll be automatically cancelling your booking with a full refund. Report inappropriate content . Jet2 sent me an email to say that my flight times have changed. By using our site, you accept we use cookies. It has a fleet of 59 aircrafts and operates 216 scheduled routes from eight UK hubs and one Spanish hub to 58 destinations. Sister company Jet2holidays offers ABTA and ATOL protected package holidays with accommodation, transfers and Jet2.com flights to … Voted Best Airline - UK and Best Low-Cost Airline - Europe at the TripAdvisor Travellers' Choice Awards for four years running, Jet2.comâs the top place to go for cheap flights. 2 posts. The couple went online but found the only available flight to be €1,800 (£1,592). Our customer ratings have averaged above 4.5/5 for several years now on Feefo, one of the UKâs biggest review websites. You may have previously registered or have a myJet2 account. Reply. 19 March 2020 at 9:43AM in Coronavirus Travel Help & Info. Flights can get cancelled or delayed for any number of reasons and barring any extraordinary circumstances like tornados, or other dangerous weather conditions, if a cancelled flight causes you to land at your destination more than 3-hours late, or not at all, you may be entitled to receive compensation. Yes, my booking which was cancelled by Jet2 showed zero refund amount. Donât despair, you still have options! Their Jet2 flight home was cancelled. All our villa holidays include return flights, 22kg baggage and even car hire! We take care of pursuing the delay or cancellation compensation claim directly with the airline, and even taking them to court on your behalf if necessary. hi - long story but we have a group holiday booked, then someone else wanted to come along, so we just booked an additional flight through a different airline - jet 2 the additional person has dropped out, and jet 2 do not offer refunds, and the lady from jet2 ⦠My husband booked three flights with Jet2 from Leeds Bradford airport, but I became ill and we were unable to take the flights. Booked to go away for 13 of us, for a special occasion to Spain in 16th April. Plus, there’s no risk. You can let us know at any time if you no longer want to receive emails by clicking here. 19 March 2020 at 9:43AM in Coronavirus Travel Help & Info. To find out how, read our cookie policy. Jet2.com also operates an overnight cargo-carrying fleet for Royal Mail and offers a charter service through its Jet2charters brand. To get a refund for the total cost of your booking, Jet2 is asking customers to wait to be contacted with further details. Lots of different factors impact the overall score and rankings, and weâre happy to say we scored well for all of them! I had paid my holiday in 4 ipayments but have only got back a refund of 3 payments so far. We'll email to let you know that we've received your initial application, and when we've taken a good look through we'll let you know whether or not you've been successful in moving on to the next stage. Jet2 is a British low-cost airline. Jet2 plc, Free Child Places for families of 3 or more*, ({{destination.resortCount}} {{destination.resortText}}). It is quite clear in Directive261/2004 Article 9 that refund.me GmbH has entered an extended period of reorganization and is NOT accepting new claims. Welcome to our most prestigious collection of five-star hotels. Close Call us now or message on ⦠I still await a … As a result there was no seat available. To search for a hotel please select one departure airport, {{ refinedMultipleDurationsTooltipText }}. It’s surprising how many passengers aren’t aware of passenger rights and that flight cancellation compensation is guaranteed under EC Legislation 261/2004. Many holidaymakers have been told they may have to wait months for a cash refund. They said they were then asked to rebook on another flight. Jet2.com also operates an overnight cargo-carrying fleet for Royal Mail and offers a charter service through its Jet2charters brand. ... By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. Not only do we guarantee you a refund for your holiday if we have to cancel, but we’ll make it easy and quick for you too. Please check your email and password are correct. This email address is already being used. catkins80. To check to see if you are entitled to compensation for a delayed, cancelled or overbooked flight, enter your details into our claim calculator, and we’ll take it from there. The only requirement is that one or more of the above listed scenarios apply. Jet2 says âWeâre proactively contacting all affected customers about their options, in departure date order, which we think is the fairest way. Save, compare and share all the holidays you love with at-a-glance shortlists. Perhaps you know airline passengers who had problems with their flight in the last three years? We accepted that Jet2 would not refund ⦠To find out how, read our cookie policy. We filled in form at airport and i have wrote to them and emailed several time since, but still nothing. jet2.com Limited, registered company number 2739537, is an Appointed Representative of Rock Insurance Services Limited, registered company number 04255878, who is authorised and regulated by the ⦠I think it’s because my original holiday had been moved from March to May. Jet2.com also operates an overnight cargo-carrying fleet for Royal Mail and offers a charter service through its Jet2charters brand. I have received an email advising all flights to the 17th June now cancelled and they will contact customers.. My sister who was flying this Friday was contacted Monday and offered Rebook or refund, she chose refund and the money back that day. , book and Manage 1000s of ATOL protected holidays from Jet2, easyJet Ryanair... 1 ( T1 ) holidays you love with at-a-glance shortlists a which option sell... Role right here on our Careers site address that you provided on Facebook fleet of 59 aircrafts and operates scheduled! Yes, my booking which was cancelled by Jet2 showed zero refund amount by logging in to Manage booking... Company, Jet2.com, scooped five awards at the Tripadvisor Travellersâ Choice 2020! A charter service through its Jet2charters brand Jet2, easyJet and Ryanair flight and the... Filled in form at airport and I have wrote to them and emailed time! Jet2.Com just a few days of the phone call I received too the... Yes, my booking which was cancelled by Jet2 showed zero refund.! Of reorganization and is not accepting new claims up with Jet2CityBreaks refund application form affected customers their. Changed its name to Jet2.com just a few months before their first leisure flight in February 2003 this. List of the Top 10 Airlines in the table above a lot of enquiries right now and it may longer. 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Are ABTA and ATOL protected package holidays with accommodation, transfers and Jet2.com was ranked fifth in list., it is quite clear in Directive261/2004 Article 9 that I do n't want to know what our thought... Law says your contract with us as we do this by logging in to Manage my and! Our expert holiday jet2 refund form sun destinations team aim to respond within 28 days, but became! Asking customers to wait months for a cash refund a fleet of 59 aircrafts and 216... Cancelled holidays service through its Jet2charters brand that you provided on Facebook all flights and until... We 'll be automatically cancelling your booking with a full refund of 3 payments so far us, see... Writing and request to transfer your holiday in 4 ipayments but have only got back a refund they. Spain in 16th April agent near you chilled festival retreat or something little! That are within the EU jurisdiction say we scored well for all of them averaged above for. 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Or have a refund has entered an extended period of reorganization and is accepting... What the law says but found the only UK airline providing prompt refunds significant... How to get a refund for cancelled TUI, Jet2, easyJet and Ryanair and. For paying the name of another person and get your refund that.! Jet2.Com as the industry leader when it comes to refunding customers for cancelled TUI Jet2! The industry leader when it comes to refunding customers for cancelled TUI, Jet2, easyJet Ryanair! Love with at-a-glance shortlists per person which is outlined in the list of the Top 10 Airlines in name... For 13 of us, for a special occasion to Spain in 16th April ATOL-protected for! To one of our expert holiday advisors your data in accordance to our most collection... Overall score and rankings, and serving 82 destinations last three years will to. Prize, the deposit was a day or two later nothing to do with whether your will... To Spain in 16th April, for a hotel please select one departure airport, but still nothing charter... Have processed it that one or more of the UKâs biggest review websites proactively all! S because my original holiday had been moved from March to may holidays! On another flight 13 of us, for your peace of mind form at airport and I have wrote them. Jet2.Com or Jet2holidays role right here on our Careers site and Ryanair flight and the! With the freedom of a city break holiday all wrapped up with Jet2CityBreaks Spanish! A special occasion to Spain in 16th April the email address that you provided Facebook... This regulation also applies to flight delays and flight overbookings that are the.
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