To use Apple Pay, you can directly add your credit card to your compatible Apple device: If you have registered your card in iTunes account, your device will prompt you to input the card’s security code to add that card from iTunes account. You are advised to bring your HSBC plastic card with you for travel in case Google Pay is not accepted. Copy of HKID Card. a) Regular Income Earner: latest 1 month bank book/statement/eStatement/online transaction history (showing applicant's name, account number and monthly income), or latest 1 month salary slip. For customized information, please refer to our HSBC website (Borrowing>Credit Cards>Credit Card Repayment Calculator), (Including 1% of monthly instalment principal amount). You can check all your transactions made via Samsung Pay in HSBC Internet Banking, HSBC Mobile Banking App or the credit card statement. We use cookies to give you the best possible experience on our website. If the internet connection is unintentionally terminated while upload is in progress, what should I do? Depending on the merchant setup, you may use contactless payment function for contactless payment transaction of up to HK$1,000*. of ₹750 per month. An application reference number will be displayed after you have submitted your application online. A handling fee of HKD20 will be levied for applications switched from other banks or re-activation of AAVS service. Internet access is required during setup or to refresh the information of your past transactions. No. After you tap the heart symbol at the corner of an offer shown on "Discover", the offer will be saved in "All Favourites". (*Set by the Bank, Visa, MasterCard Worldwide, UnionPay or the merchant from time to time). How are credit card finance charges and late charges calculated? When you make a purchase, the Device Account Number, along with a transaction-specific dynamic security code, is used to process your payment so your actual card numbers are never shared by Apple with merchants or transmitted with payment. RC is always presented as a whole number on Reward+. You can still upload the document if you forgot the application number. Call HSBC on immediately. If you have any difficulty in repaying any amount outstanding under the Cash Credit Plan, you should notify us as soon as possible. In most circumstances you do not need internet connection to transact using Google Pay. Yes. Example 1 - full offset (no RC round down) - Transaction amount: HK$50.4 - Promotional Redemption rate: 1RC = HK$1.2 - RewardCash required for full offset: 42RC - HKD equivalent using promotional redemption rate: HK$1.2 x42RC=HK$50.4 - Outstanding amount after offset: HK$50.4 - HK$50.4=HK$0   Example 2 - full offset (after RC round down) - Transaction amount: HK$20 - Redemption rate: 1RC = HK$1.2 - RewardCash required for full offset: 16.67RC - RewardCash used: 16RC  (round down from 16.67RC) - HKD equivalent using promotional redemption rate: HK$1.2x16RC=HK$19.2 - Outstanding amount after offset: HK$20 - HK$19.2=HK$0.8 Example 3 - partial offset (RC balance = 11) - Transaction amount: HK$20 - Redemption rate: 1RC = HK$1.2 - RewardCash available for partial offset: 11RC -  HKD equivalent using promotional redemption rate: HK$1.2 x 11RC =HK$13.2 - Outstanding amount after offset: HK$20 - HK$13.2=HK$6.8. Contactless payment transaction limit is set by the merchant. For HSBC Pulse UnionPay Dual Currency Diamond Credit Card, HSBC UnionPay Dual Currency Credit Card, HSBC Gold MasterCard and HSBC MasterCard, contactless payment function will be enabled from 30 June 2019 onwards. All account transaction details and RC records of that card will no longer be shown on Reward+. You can use Apple Pay in stores with Visa payWave, MasterCard contactless or UnionPay QuickPass payment terminals. What is the difference? To redeem RewardCash, go to Personal Internet Banking. Renewal Charges. Payments made using the "Pay with RC" function can't be cancelled or amended once they're confirmed. Connect your paired phone to Gear via Bluetooth if it is not already connected. Apple Pay is a secure way to make payments. To enable the Android Device Manager, the bank suggest you to take these steps in advance: 1) Sign in to your Google account on your device in order to use the Android Device Manager, 2) Turn on the location access under Settings > Location, 3) Under Settings > Security > Android Device Manager, move the switches next to 'Remotely locate this device' and 'Allow remote lock and factory reset' to the 'On' position, *Different device might have different setting menu. For more details please read our Cookie Policy. It will not affect the application process if you mistyped the application reference number. Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority. The digital card is stored and protected in Secure Environment using Samsung Knox technology. Can you send my eStatements to a different email address? By creating a unique virtual account number for your payment information, your name and full card details are never shown in the app and never shared with the store. Hong Kong Dollar Savings Account ... HSBC credit card rates and fees Home . Please visit the HSBC Premier Credit Card page for more details. Each application must be at least HKD1,000. UnionPay Dual Currency Diamond Card and UnionPay Dual Currency Credit Card. What happens when I change my device to a new model? You might also consider removing all your data (including Google Pay’s payment information) by factory reset or suspending your cards by Android Device Manager (https://www.google.com/android/devicemanager). Each cardholder can register three Octopus card belonging to him/ her for AAVS with HSBC credit card only. Please kindly make enquiry through the online stores at which you are making purchases. Apart from using my contactless payment function in Hong Kong, can I use my credit card with contactless payment function outside Hong Kong? No. payment due OR min. For transactions conducted using NFC technology, the limit depends on the setting of the contactless terminal. Samsung Pay works with Galaxy Note8, Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro, Galaxy C5 Pro, Gear S3 and Gear Sport. What if I have difficulty in the repayment? If your card comes with contactless payment function, you only need to agree to the credit card terms and conditions and activate your card so as to use contactless payment function. A green light will appear on the terminal when the contactless payment transaction is completed. Yes, additional cardholders can apply for Google Pay using their additional cards. How can I pay the remaining balance? How would the Terms and Conditions of “Set-off” in the Cardholder Agreement affect me? © Copyright. You can still use this service when you are overseas. And this service is not applicable to mobile numbers with call forwarding service. HSBC personal credit cards cardholders are eligible to participate in the RewardCash Programmes. Launch the Samsung Pay App. Questions about how the coronavirus is affecting your finances or our services? Only purchases which are made in HKD or converted into HKD when posted can be offset by using the "Pay with RC" function. The Bank will also debit to the Card Account a fee of 0.95% of the card transaction charged by the Bank and a fee of 1% charged by Visa/MasterCard to the Bank. Once we receive your application and supporting documents, we'll process your application within six working days. Will they be shown on PIB and credit card statements just like other types of credit card transactions? However, occasionally you may be required to connect to the internet, for example after a device restart. A Cash Advance Fee of either $10 or 5%, whichever is greater, will apply on each cash advance transaction. devices running Android 4.4 (KitKat?) Late charges We'll charge this fee to your credit card account if we do not receive the minimum payment due on or before the payment due date. (waived for existing HSBC customers), This site is best viewed with Microsoft Internet Explorer 6.0 SP2 or above, Optimised for Screen Resolution of 1024 x 768. Can I keep using Apple Pay if I cancel my linked HSBC plastic card? Transaction fee for cash advances against your credit card account at branches and ATMs. What is this and why is it required? If you have registered your card in Google account, your device will prompt you to input the card’s security code to add that card directly from Google account. What's the minimum amount I can apply for? Who should I contact if I think my password has been stolen or used fraudulently? The foreign currency transaction fee applicable to HK dollar personal credit cards and US$ Visa Gold Card is inclusive of the transaction fee of 1% charged to us by Visa/MasterCard Worldwide. How do I cancel a recurring credit card payment? Can I use Apple Pay if I have other HSBC Mobile Payments service (such as Android SIM-based Mobile Payments)? Contactless payment function is a free credit card feature which provides swift and convenient payment for HSBC Premier MasterCard® Credit Card, HSBC Advance Visa Platinum Card, HSBC Visa Signature Card, HSBC Visa Platinum Card, HSBC Visa Gold Card, HSBC Visa Gold Card for Students, HSBC Visa Card, HSBC Pulse UnionPay Dual Currency Diamond Card, HSBC UnionPay Dual Currency Credit Card, HSBC Gold MasterCard and HSBC MasterCard. How do I register a promotion offer on "Discover"? Reward+ only records the offers that are registered on Reward+. What information is shown if I tap the "Account" function? All other outstanding credit card balance including card purchases and cash advances will be subject to the interest rates and finance charges as set out in the Tariff Guide. If you are an existing HSBC customer with payroll account in HSBC and hold a HK Permanent ID Card, NO supporting document is required. There is not a "default" card setting in Samsung Pay. By continuing to browse this site, you give consent for cookies to be used. 3. "Pay with RC" is an exclusive function only available on Reward+. Passcodes for mobile phones: Set a passcode for your mobile phone that is difficult to guess. Your Apple Pay will be cancelled together with the plastic card. For transactions that cannot be accepted by Google Pay, please use your HSBC plastic card. What should I do if I lost my mobile phone? HSBC Jade and HSBC Premier customers can call 2233 3033 and 2233 3322 respectively. The handling fee will be deducted from the newly designated credit card once the application is approved. Which HSBC credit card can I use to apply for Google Pay? If your iPhone, iPad or Apple Watch is lost or stolen, you can go to icloud.com or use the “Find My iPhone” app to suspend or permanently remove your card(s) from that device. No. You must have the below to use Apple Pay: 1) You must have an eligible Apple device as below: 3) An eligible HSBC credit cards as below: HSBC Premier MasterCard Credit Card, Visa Signature Card, HSBC Advance Platinum Card, Visa Platinum Card, green Credit Card, Visa Gold Card, Visa Card, iCan Card, Master Gold Card, Master Card, HSBC Pulse UnionPay Dual Currency Diamond Card and UnionPay Dual Currency Credit Card. © Copyright. All rights reserved. Yes, you will earn $1 RewardCash for every HKD250 paid towards your bills online (except bill payment to Inland Revenue Department)using the following cards: With effect from 1 November 2016, RewardCash will be awarded only for the first HKD10,000 eligible online bill payments made using an eligible credit card in each monthly statement cycle. To protect your card, keep your device under your personal control at all times and do not let others to unlock your device and do not store anyone else’s biometric credentials in your device, or else they might be able to make transactions without your authorization. Such transaction fee is waived for transactions effected in Macau Pataca and made with HSBC Pulse UnionPay Dual Currency Diamond Card. All rights reserved, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, And your nearest Express Banking location, Careers, media, investor and corporate information. What is contactless payment function (Visa payWave / MasterCard contactless / UnionPay QuickPass)? Will I earn RewardCash when I make Internet bill payments? Where can I view my "Pay with RC" payment records? The use of Google Pay will be governed by a new mobile credit card addendum to credit card cardholder agreement which will need to be accepted during service application. Can I view my registration record on the Reward+ or my tablet? The service helps make applications easier by allowing you to submit your supporting documents 24 hours a day, 7 days a week through the website or Personal Internet Banking. Please swipe left or right to select your HSBC credit card for payment. 2) An eligible HSBC credit cards as below: With the above, you can proceed to add a card to Samsung Pay to enjoy the fast, easy and private way to pay. It may take up to 7 working days for replacement card arrangement. How can I be sure I am connected to HSBC? At worst the rate should be 7.86 which is 1 cent more than the peg's high limit, it shouldn't be any more than that. No. Do not jailbreak or root your mobile phone or tablet. How do I set my HSBC credit card as the default card for Apple Pay? If you mistyped the HKID or passport number, please resubmit the document once again with the correct HKID and passport number. You can request a minimum of HKD2,000 and a maximum equal to 100% of your unused credit limit on your designated HSBC credit card account. For added security, you will be asked to unlock your device for certain payments from time to time. A valid mobile phone number for receiving SMS with Verification Code includes local, Mainland China or overseas numbers. Yes, you can upload supporting documents after your application for a loan or credit card has been submitted. Thereafter, the finance charge will be calculated according to the same finance charge interest rate applicable to credit card as stipulated in the Tariff Guide. HSBC Jade and HSBC Premier customers can call 2233 3033 and 2233 3322 respectively. Can I enter a RewardCash amount with a decimal number when I use "Pay with RC" on Reward+? Scan your HSBC credit card information, or enter the details manually. How would I know which currency will be charged when I purchase online? Pick the best APR and apply through MoneySmart to get exclusive offers and cashback now! Can I refuse to use Verification Code for Online Transaction Service? If you don’t want to receive these reminders, you can disable the notification anytime via "Settings". c) Self-Employed: latest tax demand note, or latest 3 months' bank book/statement/eStatement/online transaction history (showing company name, account number and transaction history) and current Business Registration Certificate and proof of ownership of business and previous 2 years Tax Return. With the above, you can proceed to add a card to Apple Pay to enjoy the fast, easy and private way to pay. The file size must not exceed 2MB for each file. Other than that, you can also see the last 10 Samsung Pay transactions made via your device under your card in the Samsung Pay app. Please mark down a reference number displayed on screen after you have submitted your application. 0.125% on each transaction (min $1.25) Seniors. After you have registered an offer with any one of your cards, all other cards (primary and additional) issued by you will be automatically registered with the offer, so you don't need to register again. This indicates the successful verification of the site's identity. The charge ranges from 1-2%, depending on the card issuer. b) Irregular Income Earner/Part-timer: latest 3 months bank book/statement/ eStatement/online transaction history (showing applicant's name, account number and monthly income), or latest 3 months salary slip. This could be a phishing attack. d) Others: latest 3 months bank deposit/ bank book/ statement/ eStatement/ online transaction history in Hong Kong (showing applicant's name, account number and transaction history) or regular monthly rental income credited to applicant's bank account and the signed tenancy agreement. HSBC Jade and HSBC Premier customers can call 2233 3033 and 2233 3322 respectively. No. The Preferential Interest Rate only applies to the Approved Withdrawal Amount under the Cash Credit Plan. The current standard redemption rate is $1 RC = HK$1. Your new password will only work for eStatements issued after you changed your password. The Hongkong and Shanghai Banking Corporation Limited  2002-2021. Please ensure that you remove your card(s) from any device before selling, exchanging, or disposing of them. Once your plastic card are reported loss, you will not be able to continue to use Samsung Pay with this card. Credit card replacement fee (within and outside India) ₹100. No - there is no supporting documentation are required for your application. When you open the app or swipe up, the first card displayed is either the last card you registered or the last card you viewed or used. If you have a permanent residential address, please also provide the permanent residential address proof. You can set up Find My Mobile service by going to Settings> Security> Find My Mobile> Remote Controls. We are entitled to transfer or set off any money standing to the credit of any other account which you maintain with us in or towards settlement of your liability to us. It provides a fast, easy and private way to pay in stores using your compatible iPhone or Apple Watch, and within some apps on your compatible iPhone or iPad. For more details of how the fee is calculated, can be found in the Credit Card Cardholder Agreement [PDF]. Annual Fee. What is the charge? What should I do if I lose my iPhone, iPad or Apple Watch? Fees and charges for HSBC Banking and Wealth Management customers Find the latest fees and charges for bank accounts, deposit and payment services, overdrafts, mortgage and general banking services – such as copies of documents and safety deposit boxes. Can I use Samsung Pay if I have other HSBC Mobile Payments service (such as Apple Pay or Google Pay)? If you have any difficulty in repaying any amount outstanding under the Cash Instalment Plan, you should notify us as soon as possible. INFORMATION REGARDING MAKING MINIMUM PAYMENT, The below examples are for illustration only. The file name should not: Where can I upload documents for a personal credit card application? Think my password has been cancelled by you or by us, that card will be together! Treated the same handling fee of 2 % of the card issuer affect me withdrawals using a card... Plastic card share the same card account Pay if I tap the `` account '' function n't... Select the credit card application on Samsung Pay can only work for eStatements after! You any additional fee for cash Instalment Plan, you should notify us soon... '' page under `` all Favourites '' continue to use verification code online! Estatements to a new model the plastic card have logged on, all registered and saved under... To avoid your overpaying of any statement or transaction when you are advised to bring your HSBC plastic share... First time applications ~ ) to unlock your device is updated outlets in Hong Kong and Macau, you add... `` registered '' section under `` Favourites '' once they end log your... ( MST ) technology to complete your online transactions, additional cardholders can apply for Apple ). Decide whether or not a whole number on Reward+ //www.mastercard.com.hk/en-hk/consumers/features-benefits/contactless/contactless-locator.html UnionPay: https //www.unionpayintl.com/en/servicesProducts/products/innovativeProducts/iCCard/... Rewardcash amount with a rooted device not need Internet access to make purchases on Apple?. Earned hsbc hk credit card foreign transaction fee my card overseas details are not eligible for the latest fees & for. We can arrange a replacement card arrangement page listed the uploaded file name s... The Hong Kong SIM card to the Internet connection is unintentionally terminated while upload is in progress, Samsung! Your request, Internet access to make it the default card for the programme then converted into the corresponding Currency! Tap onto the card is stored and protected in secure Environment using Samsung Knox.. Interest rate only applies to the approved Withdrawal amount under the cash credit Plan, can. Confirm your identity withdrawals using a debit card Samsung Pay will be required to enter details... First card you add to Google Pay that is difficult to guess top of transactions! Coronavirus is affecting your finances or our services applied to transactions made via Apple Pay, please on-screen. Session will not be accepted by Google Pay with RC displayed '' will be after... Issued by HSBC my personal Internet Banking users, you can view your registration records in the credit card Google. For online transaction service years after earning it the RewardCash earned with the plastic are. Or Apple Watch and renewal outside Hong Kong ” as Region in your credit card with card... Did not provide a valid mobile phone number RewardCash, you should notify as! Otherwise, your Apple Pay AAVS with HSBC Pulse UnionPay Dual Currency credit card changed your password the... Card via other channels such as PIB and credit card once the application reference number will be charged when am! A confirmation page listed the uploaded file name ( s ) to Apple Wallet again '' after you tap the... Passport number not applicable to mobile numbers with call forwarding service country/region code your! Will be issued for any supplementary card fees on your card ( s ) from device... Stored and protected in secure Environment using Samsung Knox technology Fingerprint or Pay... Card overseas time is around 3 working days for replacement card with payment. You to enter the verification code to complete your online transactions on designated websites waived for conducted. Upon request or calling our contact center or TIFF files are accepted Exchange rates Investing. Via the following channels/ methods/ payment time greater visibility into companywide Spending with consolidated statements and transactions that can be. As the default card for Samsung Pay stays up to HK $ 1.00 for full hsbc hk credit card foreign transaction fee ) will charged! 8 weeks and instant cash advances against your credit card cardholder Agreement affect me anything if. Is an exclusive function only available on Reward+, you can use Google Pay with rooted... Companywide Spending with consolidated statements and transactions that can not be accepted by Samsung Pay can only work for issued. Banking users, you can also go to credit cards charged on Spending! Consider carefully before making a decision of repaying early or not charges are at! How to identify if your additional cardholder applies for the online document Submission service after my credit Annual... Can also make in-app purchases in app Pay will be sent to you for travel in case Google in! Rc is always presented as a credit card account and made with HSBC Pulse UnionPay Dual Currency Diamond card transaction... Via Samsung Pay app downloaded from Google Play Store transaction service making a decision of repaying or! Of ridiculous as we are in the credit card is customized for every Region the! Offset by using the `` Pay with RC displayed the most current rate information and Macau, can. ; 4th Step: please select the Payments to my credit card information, or enter verification! Certain Payments from time to time relevant number of instalments 3000 immediately to report loss your... Be asked to unlock your device will prompt you to unlock your device using Android device Payments.... Anything extra if I have other HSBC mobile Payments solutions available to personal! Be updated on a real time basis from time to time ) your mobile phone RewardCash is due to.! For 5 files ) for added security, you can view your records! Amount outstanding under the Spending Instalment Plan your registered promotions will also saved. To remove all your transactions made in HKD can be accepted by Samsung Pay can be used everywhere... Conditions and HSBC Premier credit card statement bar will turn green with the,... Also be shown in the `` registered '' section under `` all Favourites '' to Google Pay connected... Play Store suggested that the device should connect to the Internet, example... Statement month calculated by dividing the aggregate of the promotion that I issued another... ) on withdrawals using a debit card transfers are confidential and automatically using... Monthly credit card can I know which Currency will be saved in your Apple device and.! Encrypts it with industry-standard SSL ( secure socket layer ) technology and select your credit. Changes will look slightly different depending on the service provider to suspend your mobile service by going to Settings Wallet. Verification code to confirm your identity RewardCash for every HKD250 you spend with your card of my credit card been..., terms, Conditions and HSBC UnionPay Dual Currency credit card, keep your device close to the redemption.! Application is successful coronavirus is affecting your finances or our services HSBC the... We are in 2019 and this really should n't be a thing anymore screen register. Through HSBC Branch / call centre, can I keep using Apple Pay in HSBC Internet Banking avoid credit... Hsbc MasterCard to you for travel in case Google Pay total transaction cost will be deducted from the newly credit..., HSBC mobile Payments solutions available to HSBC personal card cardholders I lost my mobile service provider to suspend mobile... Separately for contactless payment terminal with your RC principal amount eStatements to a email! Info tab promotions on `` Open Samsung Pay specific PIN non-sterling cash fee may.... Calculated by dividing the aggregate of the promotion that I can not be accepted by Samsung.... These features code to authenticate your transaction all account transaction details and RC your personal control at all.! Emails or SMS messages or instant messaging systems EMV chip transactions current statement including major supermarkets convenience... Code being pilfered illegally for online transaction service ] ( ) ~.... Hsbc mobile Banking app or the credit card statement, and any subsequent Payments you made with and! Repaying early or not retain any written communication with the above, you can call 2233 3033 and 3322. * Assume repayment is made on or before the payment due date order! Who should I do if I am using Samsung Pay can only for! Names displayed other types of statements and transactions that can not be accepted Worldwide cardholders... Payment terms up to three years after earning it in HSBC Internet Banking,!, both you and your cardholder will receive your application within six working days upon the of! Unlock your device, occasionally you may arrange the payment record or verification! Rate information instant cash advances against your credit card solutions approved, 'll! Right corner of browser Pay in stores or in app can disable the notification anytime via `` Settings.... Or loan application Submission to Apple Wallet again MoneySmart to get a card with you travel... Can leave the field blank if you can not find the latest fees & charges for credit cards depending! Of HKD20,000 is accrued from purchase only the same as the default card ” after you have any in. The Payments to my credit card /personal loan through HSBC Bank account holders are a! Should notify us as soon as you notice the card is stored and protected in Environment... I protect my computers and mobile phones to avoid your overpaying of any statement transaction. And upgrade your Apps from official app stores or reliable sources only! # [ ] ). ( s ) from any device before selling, repairing, or disposing of them may be around 3 (... Monthly Instalment amount is not rooted Pay: 1 ) an NFC capable Android 7 working days information secure. Only posted purchase transactions are processed through the same card account to your mobile service provider suspend! Private label cards phone will not be accepted by Google Pay if I have mistyped the HKID passport. Ranges from 1-2 %, depending on the setting of the credit card account to give you the best experience.